Privacy policy
Last updated: April 1, 2026
🔒 Privacy Policy
Privacy Policy
Lily and Love operates this website and provides all related information, content, products, and services to offer you a smooth and enjoyable shopping experience.
This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
📋 Personal Information We Collect
When you use our website, we may collect the following information:
- Contact details (name, email, phone number, shipping and billing address)
- Payment information (processed securely through our payment providers)
- Order details (products purchased, returns, or exchanges)
- Account information (login details, preferences)
- Device information (IP address, browser type, device data)
- Usage data (how you interact with our website)
📥 How We Collect Information
We collect information:
- Directly from you (when you place an order or contact us)
- Automatically (through cookies and website tracking tools)
- From trusted service providers (such as payment processors and shipping partners)
🎯 How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and shopping experience
- Send order updates and important notifications
- Offer marketing and promotional content (you can opt out anytime)
- Prevent fraud and ensure security
🤝 Sharing Your Information
We may share your information with:
- Service providers (payment processing, shipping, analytics)
- Shopify (our website platform) to operate and improve our store
- Marketing partners (for advertising and promotions)
- Legal authorities if required by law
We do not sell your personal information.
🛍 Shopify
Our store is hosted by Shopify. They may process your information to help operate and improve our services.
For more details, you can review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy
🔗 Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
👶 Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
🔐 Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.
⏳ Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal obligations.
⚖️ Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us.
📧 Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: